Booking terms and conditions
(the fine print....)
By booking to stay at Karri Valley Chalets, you agree with the following terms and conditions:
Rates are quoted in Australian dollars (A$) and are inclusive of GST (goods and services tax). All linen needs are provided, along with a complimentary amount of tea, coffee, sugar, milk, salt & pepper.
A complimentary amount of firewood is supplied free of charge. Additional firewood can be purchased if required. Wood fires can only to be used during winter months, due to fire restrictions.
Please note: Discounted rates are offered for direct bookings through our booking button only and are not available during peak periods (school and public holidays).
Minimum booking periods may apply:
We request a 2 nights minimum stay.
Long weekends/school holidays - 3 nights. Easter - 4 nights. Christmas / New Year (Dec 23 - Jan 3) 4 nights.
A deposit is required to secure your booking:
A deposit equivalent to one night's fee is required to confirm your booking. We accept Visa, Master Card, Amex, Diners, electronic funds transfers (EFT) and have EFTPOS facilities. Cards other than Visa and MasterCard attract a surcharge of 2%
Valid guests' credit-card details are required at time of check-in for security purposes.
Maximum number of guests per chalet:
Licensing & insurance requirements limit us to a maximum of 2 guests per bedroom. One infant/baby (18 months or younger) sleeping in a cot in the parents' bedroom is the only exception. Groups arriving with additional guests will not be hosted and the deposit will be forfeited due to breaching these terms & conditions.
Unfortunately, we cannot accommodate pets. Our property adjoins Beedelup National Park and is registered as a "Land for Wildlife". In the interests of providing a peaceful and relaxing venue for all our valued guests, additional people, parties and group gatherings are not permitted and will be viewed as a breach of these booking terms and conditions.
On the day of your departure, we ask that you check-out by 10 am and leave your chalet in a neat & tidy condition (dishes, pots, pans etc. washed and put away). We allocate a certain amount of time for servicing. Should additional servicing be required, this will attract a fee of $40/hour.
In the event of a cancellation the deposit is non-refundable unless the entire vacancy is filled. A credit for a future booking may be issued at management's discretion but only if the entire vacancy is re-booked. Cancellations of bookings made through a third party agent, may forfeit any monies paid (please refer to their published cancellation policy).
An administration fee of $50.00 is applicable for booking changes. Discounted rates will revert to normal rates for amended bookings.
Guests are responsible for their entire reserved stay. No refund is given for reduced guests or period booked.
We welcome you from 2:00 pm and must farewell you by 10:00 am.
Rates are valid to June 30th, 2021 but are subject to change without notice.